In collaboration with YMCA of the USA (YUSA), the YMCA Enterprise Shared Services (YESS) organization will create a long-term sustainable shared services model to service participating YMCA Associations. Its goals include enhancing mission achievement, utilizing advanced data analytics and automation, elevating member experience, and enabling YMCA Associations to prioritize mission-focused initiatives over back office administrative responsibilities to promote efficiency and collaboration within the YMCA network.

The YESS Business Development Leader Will Report To The YESS National Leader To Provide Leadership And Strategy For The Successful Recruitment Of YMCA Associations In Selling The Service Of YESS, Resulting In Them Being Onboarded Onto All YESS Workstreams (Finance, Human Resources, Customer Experience, Risk, And Information Technology).

• Establishes and maintains relationships between YESS Leadership and YUSA Leadership, Association CEOs, Board Members to further grow the YESS organization.
• Provides vision, leadership, and support to YESS Leadership in strategy management and execution.
• Has executive presence when communicating to develop and maintain trust between C-Level executives across the organization (e.g., relationship management).
• Ensures continuity of new YMCA Association onboarding groups by attaining acceptance from C-Level executives to join the shared services network.
• Optimizes growth strategies for Association onboarding plans to achieve the annual Association onboarding quota.
• Partner with shared services leadership to sustain service operations and establish robust stakeholder management communications and feedback mechanisms.
• Able to consistently strengthen the incoming onboarding pipeline of YMCA Associations while maintaining connections with current and past onboarding groups.
• Fosters and maintains positive relationships within Migration Teams and YESS Leadership for project planning and execution.
• Leads the effort in creative approaches to problem solving and quality deliverables supporting business needs.

• 10+ years of experience in a client facing roles in a sales or business development capacity
• 5+ years of YMCA operational experience preferred
• Experience in successfully selling shared services offerings
• Bachelor’s degree in Business, Marketing, Sales, or related field from an accredited college or university
• Experience in influencing and building relationships between executive-level leadership
• Knowledge of and experience in successfully selling ERP solutions (Microsoft Dynamics 365 and UKG experience preferred)
• Business Development management experience preferred
• Functional knowledge and ability to communicate the common processes targeted for YESS service offerings
• Demonstrated excellence in communication skills (written, oral) and executive presence
• Ability to lead teams to manage strict deadlines
• Excellent people management and organization skills
• Strong problem-solving skills